Privacy Policy

At Merohe, we are committed to protecting your privacy and ensuring a safe and secure shopping experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from https://merohe.myshoplaza.com.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.

  • Order Information: Items purchased, order date, transaction history.

  • Device Information: IP address, browser type, time zone, cookies, and how you interact with our website.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your orders, updates, and promotions

  • Improve our website, products, and services

  • Prevent fraudulent transactions and ensure security

  • Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties to help operate our business, such as:

  • Payment gateways and shipping carriers

  • Email marketing services (if you opt in)

  • Analytics and website hosting providers

These third parties are obligated to protect your data and only use it for specific services.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and as required by law. Once your information is no longer needed, it will be securely deleted or anonymized.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can manage your cookie preferences in your browser settings.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or outdated information

  • Request the deletion of your personal data

  • Withdraw your consent for marketing communications at any time

To exercise any of these rights, please contact us at support@merohe.myshoplaza.com.

7. Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.

Last Updated: July 12, 2025

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 support@merohe.myshoplaza.com